Shipping & Returns

Shipping

Note that there are State and Federal restrictions on some products, and some products cannot be shipped to certain areas. It is the BUYER’S RESPONSIBILITY to check local, state and federal laws regarding our products and comply as needed.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page. Most items ship within 72 hours from the time we process the order.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Returns Policy

Conquest Tactical knives carry a limited lifetime warranty to the original owner against defects in materials or workmanship. The knife must be shipped to Conquest Tactical by the owner prepaid and insured freight.

Conquest Tactical will repair or replace any defective knives.  You should expect to receive your repaired or replacement knife within four weeks of giving your package to the return shipper, however, in many cases you will receive it more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes to ship the item back to you. (5 to 10 business days).

If you need to return an item, simply go to our website and login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. If a refund is requested it may take up to two weeks to process once we have received and inspected your returned item.  We'll notify you via e-mail of your refund once it has been processed.

To contact customer service:

Telephone: (844) 703-7079

E-Mail: orders@conquesttactical.com

Hours: 9am - 4pm (Monday-Friday)

All returns should be sent to: 

Conquest Tactical

5750 E. Shields, #103

Fresno, CA 93727